Your privacy matters to us. This Privacy Policy explains the types of personal information we may collect when you use the Shotmate website, place an order or get in touch with us, and how that information may be used and handled.
When you place an order, contact us, sign up for updates or otherwise interact with Shotmate, we may collect information you provide such as your name, email address, phone number, billing and delivery details and information relating to your order or enquiry.
We may use your information to process and fulfil orders, arrange delivery, provide customer support, respond to enquiries, manage returns or warranty claims, improve our website and services, and communicate with you about your order.
Our online store is operated using Shopify. Information required to process your order or payment may be handled by Shopify and the payment providers available through our store. Their handling of information is also subject to their own privacy practices.
We may provide information to businesses that help us operate Shotmate, including delivery providers, payment providers and other service providers, where that information is reasonably required to provide their services.
Our website may use cookies and similar technologies to help the site operate, remember preferences, understand how visitors use the website and improve the online shopping experience.
If you choose to receive marketing communications from us, we may use your contact details to send you Shotmate news, product updates or offers. You can unsubscribe from marketing communications using the unsubscribe option provided in those communications.
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No method of transmitting or storing information online can be guaranteed to be completely secure.
If you would like to ask about personal information we hold about you, or believe information we hold is inaccurate or needs updating, please contact us.
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations. The latest version will be made available on this page.
If you have a question about this Privacy Policy or how your personal information is handled, get in touch with the Shotmate team.
QUESTIONS? WE ARE HERE.