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SHOTMATE WARRANTY

Covered
for a year.

Your Shotmate is built to move with you. For extra peace of mind, every Shotmate comes with a 1 year warranty from the date of purchase.

01

YOUR WARRANTY

One full
year.

Your Shotmate is covered by our 1 year warranty from the date of purchase.

1 YEAR WARRANTY
02

WHAT IS COVERED

Got a
fault?

The warranty covers manufacturing faults and defects that occur during normal use of your Shotmate during the warranty period.

03

WHAT IS NOT COVERED

A few
exceptions.

The warranty does not cover accidental damage, misuse, improper care, normal wear and tear or unauthorised modifications to the product.

WARRANTY CLAIMS

Making a
claim.

01

Get in touch

Start by contacting the Shotmate team and letting us know what has happened with your product.

02

Send your order details

Include your order number and the details used when purchasing your Shotmate so we can locate your order.

03

Show us the issue

Tell us what is happening with your Shotmate. We may ask for photos or a short video so our team can better understand the problem.

04

We will review your claim

Once we have the information we need, our team will review your warranty claim and let you know the appropriate next steps.

GOOD TO KNOW

Your rights
still apply.

Our 1 year warranty is provided in addition to any rights and remedies you may have under the Australian Consumer Law.

NEED WARRANTY HELP?