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SHOTMATE TERMS

The fine
print.

These Terms of Service set out the terms that apply when you use the Shotmate website or purchase products from us. By using our website or placing an order, you agree to these terms.

TERMS OF SERVICE

Keeping things
clear.

01

Using our website

You may use the Shotmate website for lawful purposes and to browse, learn about and purchase our products. You must not misuse the website, interfere with its operation or attempt to gain unauthorised access to the website or its systems.

02

Orders

When you place an order, you are responsible for ensuring the information you provide is accurate and complete. Orders are subject to product availability and successful payment processing.

03

Pricing and payment

Prices displayed on our website are shown in Australian dollars unless otherwise stated. The total amount payable for your order, including any applicable shipping charges, will be displayed during checkout.

04

Product information

We aim to present product descriptions, images and other information as accurately as possible. Actual product appearance may vary slightly depending on factors such as screen settings and product updates.

05

Shipping

Shipping costs and available delivery options are provided during checkout. Delivery times may vary depending on location, carrier operations and other circumstances outside our direct control.

VIEW SHIPPING →
06

Returns

Returns are handled in accordance with our Returns page. Please contact us before sending a product back so our team can provide the appropriate return instructions.

VIEW RETURNS →
07

1 year warranty

Shotmate products are covered by our 1 year warranty from the date of purchase, subject to the terms and exclusions described on our Warranty page.

VIEW WARRANTY →
08

Australian Consumer Law

Nothing in these terms is intended to exclude, restrict or modify any rights or remedies that cannot lawfully be excluded under the Australian Consumer Law or other applicable laws.

09

Intellectual property

Content on the Shotmate website, including branding, product imagery, graphics, text and website content, belongs to us or is used with permission. It must not be copied, reproduced or used for commercial purposes without permission where our rights apply.

10

Website availability

We may update, change or temporarily suspend parts of the website when required. We do not guarantee that the website will always be available without interruption or error.

11

Changes to these terms

We may update these Terms of Service from time to time. The current version will be published on this page. Continued use of the website after an update will be subject to the current terms.

12

Need a hand?

If you have a question about an order, our products or these terms, contact the Shotmate team and we will help you out.

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